Emergency Information

 

 

This is some general information that may be helpful during a storm or other emergency.

 

 

a. Medical Emergency
b. Fire
c. Motor Vehicle Accidents
d. Suspicious Vehicles or persons
e. To report incidents of auto theft, burglary, rape, arson, assault, robbery, shoplifting, disturbances, theft, domestic violence, fights, missing persons, shootings, stabbing, destruction of property, all crimes in progress or just occurred, etc.
f. To report road hazards, drunk drivers or reckless drivers, wires down, tornados, etc.

 

2. When to dial the non-emergency number: 770.513.5700
The residents of Gwinnett County may call the non-emergency number 770.513.5700 to report non-urgent incidents that require a police response such as loud music, lost wallets, cell phones, and passports, non-violent animal complaints, etc. The same dispatchers who answer the 911 calls also answer the non-emergency number, so be patient. 911 calls will be answered first then the non-emergency phone.  

 

3. When to directly call the Sheriff, Police, Fire Departments
Residents should contact their local agencies at their regular number for information or administrative calls such as:

 

when requesting information on prisoners, warrants, and the civil process.

 

when requesting information of towed vehicles, obtaining copies of reports, traffic ticket information,

follow-up on reports, or to speak with a specific officer or detective.

 

requesting information on burning permits, inspections and billing questions, and educational presentations.

The numbers for individual fire stations cannot be given out.

 

Jackson EMC
770.963.6166
www.jacksonemc.com

 

Gwinnett County Fire and Emergency Services Wireless Emergency Alerts
 www.gwinnettema.com

Wireless Emergency Alerts are free messages sent directly to warn you about 

-severe weather

-AMBER alerts

-threats to safety in your area

 

These alerts resemble a text message on your mobile phone or other enabled cellular device but will not interrupt calls in progress.
The WEA notification is designed to get your attention and alert you with a unique sound and vibration.
The unique sound and vibration are helpful to people with hearing or vision-related disabilities. 
For more information, visit
 GwinnettCounty.com/WirelessAlerts
 
 

New wireless alerts keep residents and visitors safe in an emergency. 

The Gwinnett County Office of Emergency Management has tapped into an existing feature on wireless telephones that alerts users when an imminent threat to safety occurs in their area. The new wireless emergency alerts will be sent to all wireless phones that are located in close proximity to an emergency in Gwinnett. Alerts will include the time and type of alert and any action residents and visitors in the affected area should take. The messages will not duplicate AMBER alerts or extreme weather messages from the National Weather Service. “These alerts will be sent to any enabled mobile device in range of the broadcasting cell tower, so it helps us reach those who need to avoid or evacuate a specific area in the county or to shelter-in-place to maintain their safety,” said Emergency Management Director Greg Swanson.The alerts will be sent when emergency events—such as an earthquake, immediate evacuation, fire, or hazardous materials leak or spill—pose a threat to life. To insure that you receive these lifesaving alerts, make sure the emergency alerts feature is enabled and activated on your mobile device.

 

To find out if your mobile device is capable of receiving these messages, contact your service provider.